Question 1

Can I switch plans at any time?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately and we'll prorate any billing differences.

Question 2

Is there a free version?

Accepted Answer

Yes! We offer a free plan for anyone starting with 1 property. You can upgrade to a paid plan at any time to access more features.

Question 3

What happens if I exceed my unit limit?

Accepted Answer

We'll send you a notification when you're approaching your limit. You can upgrade your plan or we'll help you find the best solution for your growing portfolio.

Question 4

Do you offer custom pricing for large portfolios?

Accepted Answer

Yes, we offer custom enterprise pricing for portfolios with more than 500 units. Contact our sales team for a personalized quote.

Question 5

Is my data secure?

Accepted Answer

Absolutely. We use bank-level encryption, regular security audits and are SOC 2 compliant. Your data is backed up daily and stored securely.

Question 6

Can I cancel at any time?

Accepted Answer

Yes, you can cancel your subscription at any time. You'll retain access until the end of your billing period and you can export your data.